Curious if your bank or credit card supports Specturium products? Click here for an overview of supported banks and credit cards. While we're constantly expanding our partnerships, it's a slow process. Rest assured, we're working hard to make it easier for you to enjoy our products hassle-free! 🚀

Absolutely! We ship worldwide! Wherever you are, we'll get your order to you. 🌍✈️

Shipping is on the house for all of our EU pals. For our global friends, there's going to be a fee of €20 - it's pricey out there! But trust us, it's worth it! 💸

Delivery times vary depending on your location. If you're within the EU, expect your goodies to arrive in 5-7 business days. For our faraway friends, it might take a tad longer, which is between 7-16 days. While we aim for speedy delivery, sometimes the postie takes a detour. Just hang tight, we've got your back! 🚚💨

If you've got any questions about your order, just give us a shout by clicking here - we're all ears and ready to help.

We totally get it - sending stuff back can be a drag. Unfortunately, with postage costs soaring, we can't swing free returns (though we wish we could!). If you need to send something back, just click here, and we'll guide you through the process.

Once we've got your item(s) in hand, we'll zip through the refund process in a jiffy! Just a heads-up, banks can sometimes take their sweet time with refunds. But don't worry, if you have any concerns, just give us a shout!✨

Ready to shop? We've got you covered! We accept payments via VISA, Mastercard, PayPal, AMEX, Apple Pay, and Google Pay. Whichever way you prefer to pay, it's all smooth sailing at checkout 🛍️

We'll only deduct the funds from your preferred payment method once your order is on its way to you 🚚

Happy shopping! 💳

We've got your back with a solid 2-year warranty on all our devices. If anything unexpected happens, whether it's technical or a physical mishap, we've got you covered and will sort it out. Of course, to keep the legal jargon at bay, our warranty does have its limits. So, while we'll take care of issues that arise under normal use, we can't work miracles if you've dropped it from your 5th-floor window or accidentally run it over with your car 🛠️🚗

Is there a topic we missed in our FAQ? Don't hesitate to reach out via our contact formular! We're here to answer any questions you may have, whether it's about our products, policies, or anything else.