Terms & Conditions
Welcome to the second most yawn-inducing page in the Specturium universe, right after the Privacy Page. We've kept it short and sweet because, let's be honest - who actually enjoys wading through terms and conditions? 💤
Specturium ApS
Company Number: 45267156
Copenhagen, Denmark
Conclusion of Contract:
By placing an order with us, you're entering into a contract to buy the products you've selected. We'll send you an order confirmation via email once your purchase is confirmed.
Prices, Shipping Costs, and Delivery Conditions:
Our prices are as transparent as a summer sky - they include VAT. However, please note that we don't factor in any additional customs or local taxes outside the EU. Shipping costs vary depending on your location and the size of your order, but rest assured, we'll always keep you informed about delivery times and conditions.
Payment Methods:
Pay the way that suits you best! We accept various payment methods, from credit cards to PayPal. Your financial details are safe with us—we use secure encryption to keep them under lock and key.
Using Vouchers:
Got a voucher burning a hole in your pocket? Lucky you! Just enter the code at checkout, and watch those savings roll in. Please note, though, that vouchers can't be exchanged for cash.
Right of Cancellation/return:
Changed your mind? No worries! You have the right to cancel your order within 14 days of receiving it, no questions asked. Just shoot us a message, and we'll guide you through the return process.
To be eligible for a refund, the product must be in its original condition. If it's damaged, we may deduct an appropriate amount from the refund to cover the damage. But don't worry, we'll always keep you informed and be transparent throughout the process.
Refunds:
We're committed to processing your refund as quickly as possible, but sometimes there's a bit of a delay due to bank processes and other factors. Rest assured, once we've received your returned item, we'll get to work on your refund right away. Your patience is appreciated as we work to ensure everything is sorted out smoothly.
Customer Service:
Got a question, comment, or just fancy a chat? Our customer service team is here to help! Drop us a line via our contact form and we'll assist you as fast as we can.